a check in conversation.

In this part you can see a check in conversation. 

Script:Lisa   : Wow! I've never stayed in a place this fancy before!
D      : Welcome to the Hula-Hula hotel. How can I help you?
Mary : We'd like to check in. Our names are Lisa and Mary Lee. We have a

          reservation for a double room.
D      : Let's see ... Yes, we have a suit for you on the third floor, room

          three-two-one, for five nights.
Mary : Great! Oh and my sister's luggage was lost. Please tell us if it's

          delivered to the hotel.
D      : Of course. I'll need your passport, and please sign this guest card.
Mary : O.k. Here you are. Oh, and what is the checkout time?
D      : Eleven A.M. And if you need any assistance, please see our

          concierge or call the front desk. Here are your keys.

Conversation : checking in at a hotel

Conversation : getting hotel information conversation

conversation : checking out from a hotel

Script : checking out from a hotel conversation

In this part you can see a checking out from a hotel conversation.

Script:

D      :  Hello. What can I do for you?

Lisa   :  We'd like to check out of our room. Here are the keys.

           It's room number three-two-one.

D      :  Did you take anything from the refrigerator?

Mary :  Yes, we had two colas. We also ordered room service once.

D      :  Ok. Your five-night total comes to three hundred and 
           ten dollars. Are you paying by cash or credit card?

Mary :  Credit card. Here you are. Oh, and can you call an airport 
           taxi for us?

D      :  I'll do that right away. (A moment later) Please sign on the 
           dotted line.

Lisa   :  (To Mary) you bought so much, we can barely carry it all. 
            I'm glad they   lost my suitcases.

D      :  Oh, I almost forgot. Ms. Lee, someone dropped this off 
           for you this morning.

Lisa   :  What? Hey, that's my luggage!